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Broward Official Threatens Consultant Over Childrens Museum Report

Louise Stevens of ArtsMarket, Inc.

Louise Stevens of ArtsMarket, Inc.

Third in a multi-part investigation

Louise Stevens had made the 2,000 trek from Montana to Fort Lauderdale. Broward County hired the nationally-known arts consultant from ArtsMarket, Inc. to conduct an independent review of the Young At Art (YAA) children’s museum. Stevens came to South Florida to hold a retreat with YAA officials, board members and staff.  After many museums took a financial hit during the 2008 recession, the County wanted to bolster YAA’s business model and fundraising.

As REDBROWARD reported, part of Louise Stevens’ tried and true independent review process included “retreats” with officials and staff of the facility under review.

REDBROWARD obtained a February 18, 2015 email from Louise Stevens to YAA officials outlining her process. She promised to draft at least five versions of her report and hold “retreats” with the YAA board to get their thoughts on the various drafts before a final version is submitted to the County. This email contained Stevens’ first draft. “Here TaDa! is draft 1. As it explains on the cover page, I envision that after I get your immediate/top of mind thoughts I will revise it to be draft 2.” Stevens wrote. “Draft 2 is what I hope we will share with your board early next week so they have plenty of time to read, react, and think it through before the retreat. It is what we will work with at the retreat.” Stevens said draft 3 will be the product of their work at the retreat.

Groups previously reviewed by ArtsMarket, Inc. confirmed retreats were part of Stevens’ process. In paperwork collected by Broward County employees,the Hockaday Museum of Art gave rave reviews of Stevens’ performance. The performance verification form states, “Louise…was a 99.9 on a scale of 1-100. ‘The company went above and beyond; having a retreat to ensure all staff was knowledgeable about the marketing plan.’ ArtsMarket, Inc. was very professional and has many National contacts.

However, Stevens would never go “above and beyond” with Young At Art.

EARLY MORNING MEETING DERAILS INDEPENDENT PROCESS

The retreat for Louise Stevens and Young At Art board members was scheduled for Tuesday, March 3, 2015. In a February 2, 2015 email, Stevens said, “This is terrific. I will fly in on Monday, so Monday, Tues, Wed night at hotel.” On Sunday March 1, Stevens emailed detailed plans to YAA staff. She promised to send a “long” executive summary to YAA on Monday March 2 so the YAA board can review before the retreat.

Stevens wrote she “will finish draft 2 of the plan tomorrow–luckily I have long flights!” Stevens would be coming to Fort Lauderdale from her home in Bozeman, Montana.

On Tuesday March 3, a noon time email informed YAA board members and staff that the planned retreat was cancelled.

YAA officials were still set to meet with Stevens on Wednesday March 4.

At 7:05 am Wednesday morning, Stevens emails YAA asking to delay the start of their 8am meeting. She wrote, “Jeff [Tottenhoff] called me last night and I have to meet him at 8 at the library. Pls. let the team know…just the usual county nervousness there. Can we start at 10:30?”

Stevens faced with more than “nervousness” that morning.

Multiple sources confirm that Jeff Tottenhoff, a Broward Libraries business administrator, delivered a threat to Louise Stevens: issue a negative report about Young At Art or your reputation would be ruined.

Sources confirm Stevens told the YAA board about the threat. When reached by REDBROWARD, Stevens had no comment.

However another source confirmed the early morning meeting took place at the Salad Bowl, an eatery located near the main library in downtown Fort Lauderdale.

When contacted by REDBROWARD, Tottenhoff admitted he met Stevens at the Salad Bowl for breakfast. He said he “just wanted to meet” Stevens. Tottenhoff said any claims that he threatened Stevens’ career and reputation were “patently false.”

As REDBROWARD previously reported, this was not the first time Stevens felt pressure from Broward County.

Stevens told YAA about the pressure before she had even signed a contract with Broward County. Stevens called her experience with Broward County unlike anything in many years dealing with local governments. “Heaven knows in our 32 years we have NEVER been put through a legal examination wringer like this,” she wrote. “Including having to purchase so much extra insurance for the law suits the county expects will be filed against us for our work on this project. (That’s what they told us!)”

She wrote, “Our only take away after negotiating (and losing) re the ridiculous insurance levels is that the County plans to sue us if the museum doesn’t turn around the way we say it should in the plan.” Stevens said she will “error on the side of conservative projections with them at all times so that YAA will exceed my projections.”

COUNTY PLAYS DAMAGE CONTROL

While Tottenhoff denies making any threats, the evidence clearly shows Stevens changed her review process after meeting with him. Even more telling, Broward County Administrator Bertha Henry would issue a memo blaming Stevens for the entire mess.

NEXT: BERTHA HENRY IN CYA MODE OVER YAA REVIEW

Hasty Retreat: Threats Force Independent Consultant To Cancel Children’s Museum Retreat

yaa

Second in a multi-part investigation.

Louise Stevens was ready to get to work. Broward County government awarded the founder of Artsmarket, Inc. the contract to conduct an independent review of the Young At Art (YAA) children’s museum in Davie, Florida. Since the 2008 recession had affected many museums throughout the area, Broward County wanted Stevens to develop a plan focusing upon increased visibility for YAA, a model for financial stability and a plan to strengthen YAA fundraising efforts. As REDBROWARD reported, from the beginning, Broward County officials tainted the process with a series of intimidation tactics and even overt threats.

Even though Stevens believed the County would sue her if her plan did not work, she was ready to help Young At Art. REDBROWARD obtained a February 18, 2015 email from Louise Stevens to YAA officials outlining her independent review process. Stevens explains she will draft at least five versions of her report and hold “retreats” with the YAA board to get their thoughts on the various drafts before a final version is submitted to the County.

The February 18, 2015 email contained Stevens’ first draft. “Here TaDa! is draft 1. As it explains on the cover page, I envision that after I get your immediate/top of mind thoughts I will revise it to be draft 2.” Stevens wrote. “Draft 2 is what I hope we will share with your board early next week so they have plenty of time to read, react, and think it through before the retreat. It is what we will work with at the retreat.” Stevens said draft 3 will be the product of their work at the retreat. This draft will be the basis of her review going forward. Any new details and changes will form draft 4 which will eventually become the final version.

This appears to be the standard process Stevens used during her 32 years as an independent arts consultant for government agencies. In her bid to Broward County, the Hockaday Museum of Art gave rave reviews of Stevens’ performance. The performance verification form states, “Louise…was a 99.9 on a scale of 1-100. ‘The company went above and beyond; having a retreat to ensure all staff was knowledgeable about the marketing plan.’ ArtsMarket, Inc. was very professional and has many National contacts.

From Stevens’ Wednesday February 18, 2015 email, it appeared YAA was going to get the same professional treatment as the Hockaday Museum of Art. “This plan shows YAA will thrive.” Stevens wrote. “Getting this up and running in year 1 will be a giant lift. You can do it. You are an awesome team.” Stevens encouraged the YAA team to make notes, additions and ask questions. She hoped to get the YAA notes “by the end of the weekend so that I can turn around Draft 2 early enough next week to get it to your board for them to have reading time.

Stevens assured YAA officials, “Please know that my feelings won’t be hurt and I won’t be upset at all if you think parts of this needs to change. It is part of my job to draft things so you can then change them.

HASTY RETREAT

The retreat for Louise Stevens and Young At Art board members was scheduled for Tuesday, March 3, 2015. In a February 2, 2015 email, Stevens confirmed her attendance. “This is terrific,” she wrote. “I will fly in on Monday, so Monday, Tues, Wed night at hotel.

On Sunday March 1, 2015, Stevens sent an email to YAA staff detailing her plans for the retreat. Stevens promises to send a “long” executive summary to YAA on Monday March 2 so the YAA board can review before the retreat. Stevens wrote she “will finish draft 2 of the plan tomorrow–luckily I have long flights!” Stevens would be coming to Fort Lauderdale from her home in Bozeman, Montana.

Stevens said the first part of the retreat will be a powerpoint presentation of her plan. The rest of retreat would feature “break out” sessions where staff and board members could discuss issues, including “changes and implications” for Young At Art.

Stevens would make the long 2,173 mile trek from Montana to Fort Lauderdale, but the retreat would never take place.

CONSULTANT MEETS WITH BROWARD LIBRARIES OFFICIAL

On Tuesday March 3, 2015 at 12:26 pm, less than 4 hours before the retreat is set to begin, Young At Art board members and employees are told the retreat had been cancelled.

Stevens cancelled the retreat after meeting with Jeffrey Tottenhoff, Broward County Libraries business administrator. A source told REDBROWARD that Tottenhoff, the County’s point person for the YAA review, was “in over his head.

PART 3: INDEPENDENT CONSULTANT CHANGES TUNE FOLLOWING THREAT FROM BROWARD COUNTY EMPLOYEE

Hockaday Museum Of Art loved Louise Stevens' retreat model

Hockaday Museum Of Art loved Louise Stevens’ retreat model

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